Hoteliering is basically a service industry. A catering graduate can either work for a star-rated hotel, restaurant, club, resort, motel, catering department, cruise-liners or airlines.
The different departments in a hotel are:
General Operations: Main responsibilities of this department are supervision, co-ordination and administration of all other departments as well as overall financial control. Positions include General Manager, Operations Manager, Finance Manager and Human Resource Manager.
Front Office: As the Front Office Manager, you will be at the centre of all activities. Major tasks performed are providing information; making reservations and handling check-ins and checkouts. Positions include Front Office Executive, Shift Supervisor, Front Office Manager, Lobby Manager, Guest Relations Executive, etc.
Food And Beverage: This is the hub of the hotel industry and is responsible for all the food prepared and served in the hotel. Positions include that of Executive Chef, Chef de Cuisine, Chef de Parties, Ballroom Manager, Bar Manager, Catering Manager, Food & Beverage Supervisor, etc.. Food production as a career is booming at the moment.
Housekeeping: Functions include making sure that the rooms are kept in order and all the needs of the guests are met. Positions include that of Assistant Housekeeper, Floor Supervisor, Laundry Executive, Housekeeper, etc. Sales And Marketing: As a Business Development Manager, you will interact with travel agents, tour operators as well as corporate clients to promote the hotel. You will also be involved in advertising and public relations. Positions include that of Marketing Manager, Marketing Executive, etc.
Opportunities in this field are a goldmine. Apart from working in hotels, restaurants, cafés, resorts, guesthouses and casinos, you could also be employed in the tourism industry, conference centres and large companies in various industries.
A diploma or degree in Hotel Management will get you a job as an Executive/Management Trainee in a hotel. This can be done after HSC. Institutes under the National Council offer a three-year diploma while private institutes offer a four-year Bachelor‟s programme. There is a two- hour entrance test consisting of English, reasoning, general science & general knowledge, held around April every year. The test is followed by a group discussion and interview. Academic sessions usually start by July/August. A diploma after SSC (in Housekeeping/Food craft/Front office) will place you as an Operational Trainee in a hotel. Alternatively, you can also join a hotel as an apprentice directly after your HSC in any stream. Some hotels even take graduates in any subject as Executive Trainees. There is scope for MBAs in the marketing, finance and human resources departments.
After completing the diploma or the bachelor's course, a graduate is usually taken as a trainee.After successful completion of training, they may be absorbed in positions with salaries range between Rs 4,000 to Rs 7,500.
An Executive Chef in a 5-star hotel earns about Rs 60,000 or more per month plus other perks. If good money is what you are looking at, then Hotel Management is one profession you won't regret choosing. The General Manager of an average hotel earns anything between Rs 15,000-25,000 a month, while someone working for a five-star hotel could draw upto Rs 35,000-60,000 or even more.
Food & Beverage Manager: Rs 15,000-25,000
Front Office Manager: Rs 15,000-30,000