Mentor View All mentors

Search Mentor
Mentor Code
1490773701
Profession
Freelance Trainer
Counseling Location
lokhandwala township, Kandivali east. Mum-400101
Counseling City
Mumbai
Overall Rating

3 Ratings
Contact Details
View Contact Details
Mentor Profile

Proficient in managing & training teams for running successful process operations & experience of developing procedures, service standards for business excellence.

       Possess excellent interpersonal, communication and organisational skills with proven abilities in training & development, customer relationship management and planning.

       Transcription for DI and FGD for IPSOS

       Writing open end Verbatim for CSS studies for IPSOS in the 2014 and 2015

       A flexible individual with effective Change management skills and expertise in employee motivation.

       Excellent communication and interpersonal skills coupled with an ability to implement simple solutions to complex problems.

       Developed comprehensive understanding of Call centre training, team handling, and service level standards.

  • Hewlett Packard Certified Process Trainer.
  • Managed Customer Satisfaction & Customer experience scores on the floor considering C-SAT

 

Training ATTENDED:

  • Coaching & feedback
  • Decision Making & Creative Thinking
  • Inter Personnel skills training Personality development training
  • Grievance Handling & People Management.
  • PFS Professional Facilitation Skills based on the ADDE & Kirk Patrick Model
  • Career Counselling in Mumbai

    by allegiance educare

Share this

Reviews & Ratings

To Review & Rate this Mentor, please

Login OR register
All Rating & Review
Jewel Bidawatka

Excellent Counseling, Final Careerpath was explained very accurately. Would highly recommend.
12 Dec 2017
Digant Vaish

I enjoyed the counseling. He was very good and all the doubts we cleared. Highly recommend this counsellor.
20 Dec 2017
Bhanvi Gupta

Counseling was good, I got clarity on Careerpath.
23 Dec 2017